Myths about Serviced Offices

There’s so much misunderstanding about what serviced offices actually deliver. Even the phrase itself can be a big source of confusion. We set you right:

  1. Don’t serviced offices look unprofessional?

Do you really ‘know’ where all your clients and suppliers actually work? Take nothing for granted; it’s likely that even if they have a big impressive office up in London, quite a few of their staff will be home-working a couple of days a week anyway. If their work is excellent and they’ve got an established business address, does it matter?

A serviced office may not be your own exclusive building but it doesn’t have the huge costs either, and you’re not tied into a lease for years. All it really means is outsourcing your office manager and all their time-consuming jobs to someone else with a mutual interest in keeping costs low.

Look for somewhere with a prominent Reception desk so your visitors get attended to quickly, in a professional manner. Build trust in your clients by always ensuring you answer your own phone (or get this properly done by us so we can personalise your calls).

  1. It looks cheap, but what about the bill for all the add-ons?

We can’t pretend this doesn’t happen at some serviced offices but some serviced offices – like ours!- actually throw nice extras like coffee, tea and milk into the deal (because who wants the hassle of buying milk if you’re only in two or three days a week?).

We don’t charge extra for broadband or wifi- it’s all included, along with utilities, cleaning etc. We aim to be transparent with costs. Look for free wifi codes on our Reception desks.

Consider parking- it’s so important. We are proud of our almost limitless free parking at Innovation House and Indigo House. Easy parking is not always possible at serviced offices, but we have always proven ourselves the exception!

  1. Isn’t access is limited to office hours- which you have no control over?

Not at Mantle! Look for somewhere that allows 24/7 access so you can come and go as you please. We’re pleased to report our offices are often busy at weekends too, with accountants working to tax deadlines, nail technicians seeing clients and new companies putting in the extra hours.

  1. Aren’t serviced offices only for new companies or small enterprises?

Our experience says this couldn’t be further from the truth. In fact, larger companies use serviced offices as an easy way to experiment with new locations- they can check out the area for a few months before deciding if it fits their recruitment drive, their strategy and their practical needs. Clearly it’s easier to get this decision past management than if they were asking for a permanent new branch.

And these days, many larger or more established companies secure project work in a particular area they wouldn’t need to stay in the longer term, so a temporary serviced office is a nice tidy solution to that problem, allowing them to stay on if the project becomes extended for whatever reason.

  1. Won’t be stuck with their decor and plastered in their logo?

Absolutely not at our offices! It’s a common prejudice, but in reality, serviced offices nowadays actively market themselves as unbranded. We’d argue this has almost gone too far to the opposite extreme, especially in London and bigger towns like Reading, with buildings being so discrete that it’s hard to know you’ve arrived at the right address!

The happy compromise should be a simple serviced office logo on the front of the building and/or at Reception, then unfettered discretion to paint and customise your own room as suits you. We actually take this as a positive sign you are investing in our space and will be here for the longer term.

As a super flexible provider, we even allow clients to add partition walls or build in an internal meeting room- provided of course that you foot the cost and/or stay a minimum period. If that’s way outside your budget, a branded/personalised door sign for your office can make you feel at home and subtly spread the word about what you do. Serviced offices are notoriously excellent for networking.

Contact us!

If you are (or would like to be) based in Wokingham, Berkshire, give us a try. We have two fantastic, professional and welcoming Business Centres where clients are allowed pink walls (if that’s their thing), 24/7 access and are never billed for services they don’t use. We are contactable at by phone on 0118 9778599 or chat with us on Twitter at

  • Mantle Ltd
    Posted at 15:44h, 29 August

    We’d love to hear your opinions and thoughts, so please leave a comment if you wish.

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